We had a great experience with all of the people at Sandbox. Ian was very knowledgable, thorough and detailed for
the entire process from quote to followup. Everything was on time and seamless. They did all the permitting and helped
with rebate paperwork as well. After the install, we had a small issue with the inverter software and Ian was very
quick to respond even on a holiday weekend. He took the time to troubleshoot and even contacted the inverter supplier
to make sure we were taken care of. The system was back up and running less than 24 hours after first contact! Great
service from everyone and easy to work with.
Matt B., Fort Collins, CO
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Welcome to www.sandboxsolar.com. These Terms of Service (the "Terms") are a binding legal
agreement between you and Sandbox Solar LLC. ("Sandbox Solar", “SBS”, “us” or "we"), regarding your
use of our website (www.sandboxsolar.com) and our services, including our services available through
our online tools or other applications (the website and services are collectively referred to as the
"Service"). Please read these Terms carefully.
In addition, when using certain features of the Service, such as any downloadable software applications
that we make available, you also will be subject to any additional guidelines, terms, or agreements
applicable to such features ("Policies"). All such Policies are incorporated by reference into these Terms.
If these Terms are inconsistent with any Policy, the terms in the Policy will control.
We may periodically make changes to these Terms. By accessing or using the Service or downloading
and installing the application, you accept these Terms and any modifications that we may make to these
Terms. It is your responsibility to review the most recent version of the Terms frequently and remain
informed of any changes to it. If you continue to use the Service after we modify these Terms, you will
be deemed to have consented to terms of the modified Agreement for your use of the Service as of the
date of the modification. If you do not agree with any provision of these Terms, you must not use the
This Site may be used by you in an individual capacity or as a representative of a business entity. This
Site is available only to individuals of the age of majority who can form legally binding contracts under
applicable law and your use of this Site is your representation that you satisfy this requirement. You are
solely responsible for maintaining the confidentiality of your password/passphrase and account.
Furthermore, you are solely responsible for any and all activities that occur under or in connection with
your account or which result from access to or use of the Site using your password/passphrase or
account. Each user is solely responsible for his or her transmissions.
2. Prohibited Users
a) You must be eighteen (18) years of age or older to use the Services on this website. Use of the
services is void where prohibited. You agree that you are 18 years of age or older and are fully
able and competent to enter into and abide by these Terms. The services are not intended for
those under the age of 18.
b) You agree that you will not use the Site: (i) in a manner that is prohibited by any law or
regulation, or to facilitate the violation of any law or regulation; (ii) to invade the privacy of
others; (iii) to violate, plagiarize, or infringe on the intellectual property or contractual rights of
any person in connection with any use of the Site; (iv) to transmit unlawful, fraudulent,
offensive, obscene, pornographic, defamatory, abusive, threatening, discriminatory or
otherwise objectionable material, or to encourage conduct that would give rise to civil liability of
c) You agree that you will not: (i) violate, or assist in violating, the security of the Site, whether
intentionally, negligently or otherwise; (ii) impersonate Sandbox Solar personnel or other
persons or entities; (iii) use any electronic mail message, device, software or programming
routine that may impair, interfere or impose an unreasonable burden on the Site or Sandbox
Solar; (iv) intercept or expropriate any system, data or information of this web Site; or (v) resell,
assign or transfer, in whole or in part, your right to use the Site.
d) You agree to provide true, accurate, and complete information about yourself, to update such
information as necessary, and to maintain the confidentiality of your password and account
designation. You agree that you are solely responsible for all activities that occur using your
password or account. You agree to notify Sandbox Solar immediately in the event of any
unauthorized use of your password or account or any other breach of security. You agree that
Sandbox Solar employees may have access to your account and records as reasonably necessary
to investigate complaints and maintain the Site.
3. Warranty Disclaimer
The information and services included in or available through the Site may include inaccuracies or
errors. Sandbox Solar may make improvements and/or changes to the Site at any time without notice.
Sandbox Solar does not guarantee that access to or use of the Site will be uninterrupted or error free,
that bugs or malfunctions will be corrected, or that the Site and its servers are free of harmful
components. Sandbox Solar does not guarantee that the use of its Site, or the materials provided within
the Site, is accurate, without error, or reliable.
You acknowledge and agree that Sandbox Solar is not responsible or liable for messages you receive,
even if they are unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar,
obscene or otherwise objectionable, or infringe the intellectual property or other rights of another.
You acknowledge that Sandbox Solar will not be responsible for any injuries or damages connected with
the use of, loss of use of, or inability to use, the Site. The user is solely responsible for any and all
information that he or she transmits using the Site. The user’s sole and exclusive remedy is to
discontinue their use of the Site.
THE SERVICE AND ALL CONTENT AVAILABLE ON AND THROUGH THE SERVICE ARE PROVIDED ON AN “AS
IS” BASIS. SANDBOX SOLAR MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS
AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF
INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, SANDBOX SOLAR DOES NOT
WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR
RELIABILITY OF THE USE OF THE MATERIALS ON THIS SITE OR OTHERWISE RELATING TO SUCH
MATERIALS OR ON ANY SITES LINKED TO THIS SITE.
You agree that Sandbox Solar, its subsidiaries, officers and employees, will not be held responsible for
any third party claim, demand, or damage, including reasonable attorney’s fees, arising out of your use
of the Site.
5. Third Party Content
The service may contain links to web pages and content of third parties as a service to those interested
in this information. We are not responsible for the content of any such linked sites. We do not monitor,
endorse, or adopt, or have any control over, any Third Party Content. Any promotions sponsored by
advertisers on the Site or your dealings with said advertisers are matters solely between you and that
advertiser or third party. Sandbox Solar will not be responsible in whole or in any part for any such
connections or dealing with advertisers, third parties or their promotions.
6. Interactive Services
The Service may include interactive features and services, including social networking functionality,
forums, message boards, and similar services, in which you or third parties may send messages to
Service users, and create, post, or store profile data, photographs, ratings or reviews, and other content
on the Service ("Interactive Services"). You are solely responsible for your use of Interactive Services
and use them at your own risk. By using any Interactive Services, you agree not to post, transmit,
distribute, upload, or otherwise disseminate through the Service any of the following:
a. Material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd,
suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive,
inflammatory, or fraudulent;
c. Material that infringes or violates, or that may infringe or violate, any patent,
trademark, trade secret, copyright or other intellectual or proprietary right of any party,
or that you otherwise do not have the right to make available;
d. Private or confidential information of any person or entity, including, without limitation,
addresses, phone numbers, email addresses, Social Security numbers, credit card
numbers, and any trade secrets or information for which you have any obligation of
confidentiality or material that impersonates any person or entity, or misrepresents
your affiliation with the Service or with any other person or entity;
e. Material that is or contains any advertising or solicitation, including, without limitation,
links to commercial products or services or any political campaigning (except in portions
of the Service that are expressly designated as portions in which such material is
f. Comments that in any way refer to persons under 18 years of age;
g. Viruses, corrupted data, or other harmful, disruptive, or destructive files; or
h. Material that, in our sole judgment, is objectionable, restricts or inhibits any person or
entity from using or enjoying any Interactive Services or other portions of the Service, or
which may expose us or our users to harm or liability of any nature.
7. Consent to Electronic Communications
By using the service, you consent to receiving electronic communication from us. These communications
may include notices about your account and information concerning or related to the Service. You agree
that any notices, agreements, disclosures, or other communications that we send to you electronically
will satisfy any legal communication requirements, including that such communications be in writing.
8. Proprietary Materials
The Site contains trademarks, copyrights and other proprietary information and materials. This Site and
all such materials are owned or licensed by us. Everything on this Site is copyrighted. You agree not to
publish, modify, create derivative works from, sell or otherwise transmit or exploit any of such
proprietary materials without the express written permission of the owner of the rights to such
materials. You agree not to remove any copyright, trademark, or other proprietary notice or legend
contained on this Site or on any materials obtained through this Site.
We may collect registration and other information about you through the service. You should review our
10. Governing Law and Jurisdiction
This User Agreement and all other aspects of your use of the Site shall be governed by the laws of the
State of Colorado, without regard to its conflicts of laws principles. Any controversy or claim arising out
of or relating to the Service or these Terms must be commenced within one year after the claim arose
[and will be settled by binding arbitration in accordance with the commercial arbitration rules of the
American Arbitration Association.]
11. Entire Agreement
This User Agreement and all materials incorporated by reference constitute the entire understanding
between you and us with respect to your rights and obligations as a user of the Site. If any provision of
this User Agreement is held to be invalid or unenforceable, that provision shall be struck and the
remaining provisions shall be enforced. The failure by Sandbox Solar to enforce any provision of this
User Agreement at any time is not a waiver of any provision or right.
Sandbox Solar with respect to your personal information we gather through our website (this
“Site”), the way we use the information internally, and our policy regarding sharing information
with others. We have implemented these practices for this Site and related pages.
What Information Do We Collect
We collect information from you when you register on this Site, respond to a survey, or fill out a form. Personal information gathered on this Site means any information that is related to an identified person, or that may be used to identify an individual, including, but not limited to: first and last name; email address; a home, postal or other physical address or other contact information; title, birth date, gender, occupation, industry, or personal interests; and other information necessary or useful to provide a product or service that you have requested. You may, however, visit our site anonymously.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
i. To personalize your experience. Your information helps us to provide better experience to fit your individual needs.
ii. To improve our Site. We continually strive to improve our Site and Services based on the information and feedback we receive from you.
iii. To improve customer service. Your information helps us to respond to your customer service requests and need more effectively and efficiently.
iv. To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
v. To administer a contest, promotion, survey or other Site feature.
E-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail.
We collect only those e-mail addresses that are volunteered by the visitor, through e-mail messages addressed to our company or its employees, or through visitor responses via the “contact us” portion of the Site, e-mail marketing destination web pages and public events.
We use the lists of e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. We may also use the lists of e-mail addresses volunteered by our visitors to register the visitor for an extranet account or to process orders for brochures and other written materials.
You may opt-out of receiving the promotional or marketing e-mails at any time by notifying us as a reply to any unwanted e-mail, or by writing to Sandbox Solar at 430 North College Avenue, Fort Collins, CO 80524.
This opt-out procedure will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase, service request or change in the visitor’s user profile) or for e-mails that confirm a visitor's status as a registered user of the Sandbox Solar customer extranet.
Other Personal Information
We may use a mailing address or phone number that a visitor provides for a variety of Sandbox Solar related reasons. We may send periodic mailings to visitors or make telephone calls to inform those visitors who have provided a mailing address or telephone number of new products, services or events.
If you do not wish to receive such calls or mailings, you may request to be removed from the contact list by contacting Sandbox Solar at firstname.lastname@example.org or by telephone 847-452-2685. Additionally you may make your request by writing to Sandbox Solar at 430 North College Avenue, Fort Collins, CO 80524.
Yes. A cookie is an element of data that a website can send to your browser, which may then be stored on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Sandbox Solar uses one type of cookie to maintain your login information for as long as you are using the site. No personal information is stored in this cookie and the cookie is deleted from your computer when you leave the website. Our second cookie type just identifies you as you move throughout our site, providing faster, personalized access to view various site pages.
Personal Information is Not Released to Outside Parties
As we develop our business, we may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Sandbox Solar or as part of a corporate reorganization or stock sale or other change in corporate control.
We safeguard the security of the data you send us with certain physical, electronic, and managerial procedures. We have taken reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information.
While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser. Products and services are available which can help give you privacy protection while navigating the Web.
Third Party Links
At our discretion, we may include or offer third-party products or services on our Site. These sites have independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.