3-Steps to Restoring Your Solar Energy
Submit as much information you can give us about your issue. The more information we have before seeing the troubled system, the quicker we can resolve the issue.
After submitting your information, you will be contacted by Customer Specialist to schedule a hands-on visit with your home solar system. We will work to get your site visit scheduled as quickly as possible as we know every day that goes by is energy you’re not capturing.
Our team of technicians have seen every issue a home solar system can have. An SST, solar service technician, will troubleshoot your system, diagnose the problem and resolve the issue, bringing your system back online.
We’ve been in your shoes — outdoor conditions can cause a variety of frustrating issues for panels & homeowners alike. At Sandbox, we pride ourselves with delivering the best experiences possible. If and when electrical solar services do arise, we’ll be there ready to diagnose and repair the problem from the source.
In addition to troubleshooting, we provide you with all the information you need to make sure your solar system lasts well into the future. This includes maintenance plans that help clear up contingencies. Lastly, we fill in any knowledge gaps that arose along the way — what you should do if a solar panel breaks or is damaged, how often you should check your panels, and the factors that could affect their efficiency & output.